Understand user needs
We help you source, analyse and employ the right data for change
In creating a change plan, there are proven approaches that are closely tied to success: assessing your company’s present situation rigorously, identifying the current state of capabilities and identifying the underlying mind-sets that must change for transformation to succeed.
Findings from the McKinsey Global Survey Results: What successful transformations share. © 2010 McKinsey & Company.
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Good knowledge is crucial to effective organisational change. And to manage change, it’s likely you’ll need to match each of your users to new assets, applications and locations, and then identify, capture and analyse the correct data for your project. This can be difficult, time consuming and expensive, so we will help you to collect and analyse the critical data.
- We will help you conduct accurate readiness surveys to ensure you are fully aware of all the resources affected by your project and are included in your delivery strategy.
- Flexible online tools to help you source and collect the correct asset and user data for your projects.
- Intelligent rules that provide meaningful information from data.
- A complete asset management process, collaborating with your tools/processes in place.
- Training needs analyses to create an effective, competent organisation and feed into your training strategy.
- Real-time reporting with visual summaries to help you implement business analysis, staff communications, online surveys and self service tools.
Our asset and data management services enable you to locate a single source of facts throughout your project. You’ll be able to quickly identify information about how many users are associated with assets, where they are based, and the training they need to perform their role. These tools and services will demonstrate real value through:
- Training needs analyses linking your investments in training to role-centric skills and competencies.
- Meaningful reporting with visual summaries that include detailed deployment plans and progress reporting.
- Intelligent impact analysis for more proactive communications.
- High quality data results, benchmarked at 95%+.
- Evidence of key performance indicators for successful projects.
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“By bringing Afiniti in very early on in the project they were able to build up knowledge and understanding of the product, the process, the culture, the project team and I think that’s paid dividends in terms of what we’ve delivered.”
Project Manager, Network Rail Limited
case studies
Large IT transformation projects rely on having access to accurate user data and reporting. Read how Afiniti delivered this managed data service for 35,000 users.
Read how Afiniti conducted a large national survey to identify and record the assets of 20,000 users as part of major IT refresh project to remove and replace old computers.
Detailed training needs analysis (TNA) can support many types of projects. Read how Afiniti conducted a TNA for fashion giant to create Bespoke Excel Spreadsheet training to improve business efficiency.
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© Afiniti 2010. All rights reserved.