Archive for category: behaviour change

Digital Transformation – Focus on culture, not using technology?

September 26, 2019/in behaviour change, business change, Corporate Culture, IT and Change, Nick Smith /by Nick Smith and Emma Roberts

In our first blog on how Business Change around digital transformation should be different, we highlighted some of the ways in which Digital Transformation is distinct from other technology-enabled change, and set out an ‘agenda’ for the ways in which we think Business Change accordingly has to be different. This second blog explores the first of these – the need to move from seeing this as ‘technology-enabled’ to a ‘culture change’.

Culture Change Series #3: How do you go about changing organisational culture?

July 6, 2018/in behaviour change, Change Management, Corporate Culture /by Nick Smith

In previous blogs in our Culture Series we’ve looked at five reasons why organisations should pay more attention to culture during change initiatives, and a ‘four lever’ model by which we can understand and work with culture – suggesting that this may be a more useful approach than seeking a precise definition of organisational culture. In this blog we’ll highlight five lessons we’ve learned about how you can work with these levers to effect a change in culture. You’ll find that reading the previous blogs in the series will help you make sense of this one. Read more

Culture Change Series #2: What is organisational culture, and why does it matter?

July 5, 2018/in behaviour change, Change Management, Corporate Culture /by Nick Smith

In the previous blog in this series we highlighted five reasons why organisations should pay more attention to culture in change initiatives. But what do we actually mean by culture – or, perhaps more usefully, how can we think about culture in a way that lets us address it?

So, culture – what is it?

Change management tips – building the user journey

March 28, 2018/in behaviour change, Change Management /by Tom Dennehy

You may have heard the term ‘change journey’ before. This describes the phase that an organisation will go through in making complex organisational, process and behavioural change.

Why describe this as a journey?

Culture Change Series #1: Five reasons why culture is integral to business change

November 28, 2017/in behaviour change, Change Readiness, Corporate Culture /by Laura Selby

How many change programmes integrate work on organisational culture? We increasingly think ‘not enough’. Read more

If you’re thinking about cyber security, you should also think about behaviour change

October 12, 2017/in behaviour change, Change Management, Corporate Culture, Employee Engagement, Engagement & Communications, Ruth Tank /by Ruth Tank

It’s no longer an option to view cyber attacks as something that happens to someone else, some other organisation, or just a technical issue. It’s now standard practice for all large organisations to have measures in place to protect themselves and their assets, and these measures often include an element of culture and behaviour change .