Why do we cringe at corporate values?

Ask someone to recite their organisation’s values and the chances are they’ll look embarrassed. They might say “integrity” or “trust,” using a comedy boardroom voice to show they don’t really buy into it all.

But corporate values are shown to work, providing guiding principles for employees and reassurance for customers.* Read more

Basic instinct. Four theory-free rules for employee engagement

There are plenty of tools to support our change programmes, and the most effective of these is the one we were born with: our own human instinct.

Communicating change is about human connection. That may sound obvious but in a forest of quadrant models it’s easy to forget how effective our own intuition can be. Read more