Business Change Case Studies

Driving Change Readiness for Strategic Transformation through Uncertainty

Project Overview

Project Overview

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A global energy consultancy was entering a period of significant transformation. Structural change, market pressure and leadership turnover created an urgent need to reset the business, simplify operations, refocus on core consultancy strengths and restore profitability for its 1,000+ people. 

Discovery work revealed that this client was at a defining moment. While there was strong capability and deep pride in the organisation’s technical expertise, there were also clear signals of fragmentation, change fatigue and uncertainty.

As the organisation’s strategic change partner, Afiniti was engaged to help turn the 2027 strategy into clear, actionable plans that aligned leaders, engaged employees and rebuilt trust across the organisation. The work needed to bring people on the journey, establish clarity at the top and embed a culture capable of supporting sustainable long-term growth.

As the engagement progressed, the scope was adapted to support an unplanned but critical CEO transition, with Afiniti’s efforts repurposed to ensure continuity, leadership alignment and stability at a pivotal moment.

Our Solution

Our Solution

We worked in close partnership with the leadership team, adapting our approach as the business context evolved. We:

  • Conducted 12 in-depth leadership interviews and facilitated leadership sessions to assess readiness for change and identify critical barriers and opportunities.
  • Synthesised insights into a Discovery Report structured around the 6 Change LeversTM, highlighting where targeted change was required to accelerate adoption and restore belief.
  • Co-created a clear, compelling change narrative, translating strategic ambition into unifying key messages that leaders could confidently and consistently communicate.
  • Developed an evolving Leader Toolkit, supported by coaching, to equip leaders to role-model change, build confidence and engage their teams
  • Facilitated stakeholder sessions to shape a practical, prioritised strategic roadmap for change and align it to the wider transformation agenda.
The Difference We Made

The Difference We Made

“The Afiniti team are very easy to engage with, and they give confidence in their expertise as business change specialists.”

CEO
  • Created alignment and visibility at the top, providing 10+ Exec / VP leaders with a shared narrative, role clarity and a practical framework to lead through change. 
  • Enabled honest, open discussion about change readiness, surfacing real risks and opportunities rather than relying on assumptions.
  • Translated insight into action, producing clear recommendations and a business change plan aligned to the client’s transformation roadmap. 
  • Helped rebuild trust and confidence by demonstrating that change was being managed intentionally, with people genuinely considered in the process, evidenced by a 70% engagement rate and uplifts in org-wide survey results.
  • Supported the organisation through a complex CEO transition, ensuring momentum was maintained and the transformation agenda remained joined-up.
  • Formed strong foundations for delivering the transformation strategy, informing the new CEO’s roadmap and enabling a positive, sustainable cultural shift.

Test your organisation’s readiness for change

Test your organisation’s readiness for change

Our free online 6LeverTM change readiness assessment diagnoses the gaps and strengths in how prepared your people are to adopt change.

How ready is your organisation for change?
In just 5 minutes, assess the six levers that shape change readiness and uncover where leadership alignment, capability, engagement or culture could put delivery at risk. Get a tailored report with practical next actions to strengthen readiness and build momentum.

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