Business Change Case Studies

Case Studies

Over the years we've successfully helped our clients deliver their change programmes and realise their business objectives.

We've worked on a broad range of projects across a number of sectors. Take a look at some of our case studies below.

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Achieving a Positive Mindset Shift Across a Complex Global Audience to Drive Clinical Trial Excellence
Clinical trial documenting processes are not only recognised as highly important, but also subject to industry regulatory compliance expectations. Yet…
Discovering a Hidden Story in Pharmaceutical Regulatory Information
Afiniti were asked to work on an overarching portfolio of initiatives and strategies that work to transform how regulatory information…
Enabling Teams to Focus on What Matters; Study Risk, Data Integrity & Patient Safety
We partnered with our client to manage change, communications and learning, to drive adoption and embed new ways of thinking…
Equipping a Leading Global Airline to Sustain Business Change
While assessing an impact is important, there is need to put in place and sustain a coherent and consistent approach…
Driving Operational Excellence Through Effective Change Management
Driving operational excellence through effective change management to ensure: the right work completed, at the right time; in the right…
Supporting Change by Creating an Integrated Programme and Change Management Office
After the formation of a new oil and gas joint venture, our client needed help setting up a Programme and…
Bringing an Adoption Focus to Embed Network Rail’s New Intranet
Driving the adoption of a new organisation-wide intranet site, beginning the journey of transitioning to Office 365 and developing more…
New Ways of Working to Increase Compliance and Patient Safety for a Global Pharma Organisation
Bringing a fresh approach to the implementation and adoption of Risk Based Monitoring (RBM), to a global pharmaceutical organisation, to…
Change Management to Deliver Compliance for The Future at Network Rail
Change management to demonstrate value for money and implement compliance-by-default, for procurement activities at Network Rail.
Pharmaceutical Transformation Through a New Operating Model
Developing and implementing a new operating model for a pharmaceutical client to provide a standard framework to operate within and…
Driving Adoption in an IT-Enabled Change Programme
Our client made a huge investment moving and consolidating business processes and a multitude of systems from on premise technical…
Change Management to Drive Adoption During SAP-Enabled Standardisation
Our client, one of the world’s largest shipping companies, had a significant focus on growing their business and a key…
Engaging Storytelling to Change Mindsets
In 2014 Network Rail started the process of devolving day-to-day responsibility for railway businesses to eight strategic geographical ‘routes’. 
Implementing an Operating Model for the Future
We partnered with a large pharmaceutical client to help them implement a new operating model within their Safety Science organisation,…
Preparing a Business for Agile Delivery
Faced with a fragmented IT landscape and a pressing need for global visibility and analytics, our Global Consumer Healthcare client…
Initialising Change on a Global Scale for a Consumer Healthcare Client
We recently worked with a client whose global promotional spend was increasing as a proportion of sales. In order to…
Transforming a Consumer Healthcare Sales Force to Achieve Differentiation in a Crowded Market
With entrants coming from FMCG and Pharma, the consumer healthcare sector is highly competitive. Suppliers face an ever-present need to…
Achieving Sustained Growth Through Structured Business Change
Afiniti delivered structured change with the UK’s most trusted Parcels company to improve the way they do business.
Making Change Meaningful – Increasing the Efficiency of Clinical Trials
Delivering a targeted campaign to a disengaged audience within clinical trials.
Network Rail – Cyber Security Engagement Campaign
Helping Network Rail achieve a shift in behaviour, to address one of the railway’s most significant threats
Creative Story Telling to Engage Project Stakeholders
Using powerful visuals and unique identities to tell the real story.
Partners in Communication
Helping a communications team bring its channels to life and increase employee engagement for a diverse audience.
A Paradigm Shift for Clinical Trials – Risk Based Monitoring
Creating and delivering an engaging Learning and Communications strategy to establish global adoption of Risk Based Monitoring.
Inspiring a Global SAP Community at Maersk
Afiniti designed and delivered an interactive, engaging and thought-provoking 3-day conference to help Maersk Oil deliver its ambitious growth plans.
Roadshows to Inspire and Engage at Network Rail
Afiniti designed and delivered an engaging and thought provoking roadshow event to inspire and encourage colleagues to collaborate helping them…
Putting Competency Development on the Map
Helping the Competency Development Team at Network Rail to understand and address their identity and standing within the community they…
Change Blueprint to Support UK Growth Strategy
Creating a change blueprint – working with the UK leadership team at Kohler Mira to build a cohesive and integrated…
An iPhone Revolution on the Railway
Our client needed its maintenance workers to embrace new devices as part of an ambitious asset management programme.
Ensuring Successful Project Management
Hiscox is a world leader in high-end, specialist insurance products, underwriting personal and business risks, with offices across 12 countries.
Embedding Safe Ways of Operational Working
Executing a rapid behavioural change in the way offshore maintenance teams plan and assess risks prior to carrying out lifting…
Setting up a Programme Management Office
Afiniti provided an onsite team to work with the client to design and establish PMO processes and procedures; in addition…
BP Managed Service
BP North Sea Exploration in the UK employs of 3,000 staff operating from head office in Aberdeen, smaller sites around…
Thomson Reuters – ITEAM Roadshow
Our mission : to inspire, involve and interact with 35,000 people in over 90 countries to embrace a global IT…
Finding the Right Approach to Change Management
Preparing managers to maintain open communications through a period of uncertainty for their teams as they prepare for a major…
Improving Efficiency Through SAP Adoption
Our client, a major oil and gas operator, had an ambitious goal – to achieve a 50% increase in oil…
A New Warehouse Spirit at DHL Supply Chain
As part of a global roll out, DHL Supply Chain implemented a new Warehouse Management System to automate their operations.
Winning Hearts and Minds During a Global Change Project
Reed Elsevier (RE) is the world’s leading science, legal and business publisher. When they connected their own employees and businesses…
Welsh Water – Mobilising a Business for Change
Our client had been using the same billing system for 25 years, in which time it had become inflexible, expensive…
Change Management to Support 700 People With New Roles, Processes and Relocation
Afiniti delivered a managed communications service and engaged employees throughout a significant period of business change.
Network Rail – Helping More Trains Run on Time
Network Rail was under pressure from the regulators and its own customers to overhaul its business and meet their demands.
TAQA Asset Acquisition – Smoothing the Transition
When TAQA in the UK acquired North Sea assets including the ownership and operatorship of BP’s Harding platform it had…
Thomson Reuters – How a Global Workforce Adapted to It Change
Our client transformed its IT services operating model affecting 50,000 employees. We helped to engage all of them.