Business Change Case Studies

Thomson Reuters – ITEAM Roadshow

Project Overview

Project Overview

Our mission : to inspire, involve and interact with 35,000 people in over 90 countries to embrace a global IT transformation programme.

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. The organisation is undergoing a global transformation programme changing the way employees receive their internal IT Services. Afiniti designed, built and delivered a roadshow to fully engage employees in the global transformation process and prepare them for the changes ahead.

Our Solution

Our Solution

  • Project manage with project office support
  • Design and develop the roadshow concept
  • Design and production of off-line and on-line roadshow collateral
  • Design and develop multi-media content:
    • Live PowerPoint presentations
    • Video – stakeholder interview
    • Video – green screen animations
    • E-learning modules
    • Virtual world solution (OLIVE)
    • Knowledge space stands
  • Live Masterclass sessions on new technologies
  • Global delivery of roadshow events including all logistics management
  • Comprehensive event management including online booking and dashboard reporting
The Differences We Made

The Differences We Made

  • Excellent overall user feedback score of 3.2 out of 4.0 – 80%
  • High project visibility and effective employee support during the transformation.
  • Important user issues fully addressed through involvement of local experts.
  • Project team fully engaged in employees’ concerns about transformation.
  • Employees fully prepared for the new services and Office 2007.
  • Sustainable, reusable content available on demand. Level of success resulted in similar approach adopted for a second transformation programme in 2010
Get in touch!
If you wish to learn more about what we do, email

Alternatively, keep up to date with the latest from Afiniti by connecting with us:

Related Case Studies

© 2023 Afiniti